Trade & commercial.

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Join the Miss Amara Trade Program.

Exclusive to architects, interior designers, stylists, and other approved industry professionals to enjoy tailored benefits.

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Program benefits.

Exclusive trade pricing.

Dedicated support team.

Swatch support for members.

Easy returns & restocking.

Frequently asked questions.

Who can join the Trade Program? Icon

Registered architects, interior designers, stylists, specifiers, builders, developers, and other approved industry professionals.
Trade members enjoy benefits tailored to simplify sourcing, quoting, and project planning.

What are the benefits of joining? Icon
  • Exclusive trade pricing across our collection
  • Early access to new collections
  • Samples for client approvals and project presentations
  • Project-specific guidance and recommendations
  • Streamlined ordering, invoicing, and logistics
Is there a minimum order? Icon

No, we support projects of all sizes, from a single display home to multi-res/commercial developments.

How do I apply? Icon

Simply complete the Trade Program application on our website, or request a link from your Trade Coordinator. Once approved, you’ll receive your trade login and immediate access to trade pricing and support.

Can I get samples for projects? Icon

Yes, trade members can request samples for approvals, client presentations, or styling purposes. Samples are prioritised for trade accounts to help keep your projects running smoothly.

Do you offer project-specific or bulk pricing? Icon

Absolutely. For larger projects, multiple properties, or ongoing specifications, we can provide tailored pricing to support your project budget and requirements.

Can I order custom rugs? Icon

At this time, we do not offer custom sizes, colours, or patterns. Our full collection is designed to suit a wide range of residential and commercial projects.

How long does delivery take? Icon

Delivery times depend on stock, order type, and your location.

Delivery process is 1-3 business day after dispatch:

  • NSW: 3-4 business days
  • SA: 5-11 business days
  • WA: 5-11 business days
  • TAS: 5-11 business days
  • VIC: 4-5 business days
  • QLD: 3-11 business days
  • NT: 7-11 business days

Preorders or container shipments –
We can provide updates so you’re always in the loop.
Delivery is handled by a trusted third-party courier, so exact dates or delivery days cannot be guaranteed.

Who can I contact for project support? Icon

Your dedicated Trade Coordinator and CPM are your direct points of contact for:

  • Samples and stock availability
  • Product selections and tailored recommendations
  • Project-specific guidance and queries
What is your returns policy? Icon

We understand that occasionally a product may not be suitable for your project, and we aim to make the returns process as simple as possible for our trade clients.

Return fees apply per request:

  • $35 return fee – 1 rug
  • $55 return fee – 2 rugs
  • $75 return fee – 3 or more rugs

These fees cover inspection, handling, and restocking of returned items.

Eligibility

  • Returns must be requested within 30 days of delivery
  • Items must be returned in original condition, clean and undamaged
  • Where possible, items should be returned in original packaging.


Trade returns can be submitted directly via our portal: Request Trade Return Portal.
If you have any questions or need assistance, our Trade Team is here to help: trade@missamara.com.au