We were specifically looking for a rug with a teal accent to tie in a feature armchair of the same colour. Our home is contemporary inside and out, so we didn't want the traditional vibe of a Turkish-style rug.
We were initially concerned about purchasing a rug online and from an Australian-based company (we live in New Zealand). However our fears were allayed by Miss Amara's returns policy. Granted, we didn't need to use it. Our online research had revealed that another prominent online rug retailer expects the purchaser to pay the cost of returning a rug to one of their warehouses - which are based in Europe and the USA! Online reviews point out that such a return process is (deliberately?) uneconomic for the purchaser.
The thing I valued most about purchasing through Miss Amara, is that the rug looks EXACTLY as photographed. The colours and the overall look of the rug are identical to what you see on screen. That's tricky to achieve with this particular rug, as the texture changes the look of the rug depending on the angle you're looking from. You'll see that the photo gallery for this rug captures that variance.
As tempting as it must be to enhance the photos of anything being sold online, it's imperative that retailers keep things real when shoppers are trying to colour-match via a virtual showroom.
I also found my query to the customer service team was swiftly responded to, providing further comfort around dealing with an online company.
Love this rug and would…